Location: Awfis Coworking Space, Mission Road, Bangalore-27 (Work-from-Office)

Experience: 4 Years

Company: Databytes Consulting Tech

Key Responsibilities

Network Configuration & Management:

• Configure, deploy, and maintain routers, switches, and firewalls (Cisco, Juniper, Sophos).
• Manage VLANs, STP, TCP/IP, and Wi-Fi networks for optimal performance.
• Troubleshoot VOIP systems to ensure uninterrupted communication.
• Monitor network performance using tools to maintain high uptime.
• Quickly resolve Internet connectivity issues to minimize downtime.
  
  

Network Security:

• Install, administer, and troubleshoot firewalls (Juniper SRX, Fortinet, Palo Alto) and security tools like Proxy, Anti-virus, NAC, and DLP.
• Conduct security audits using tools such as FireMon.
• Administer VPN solutions (Palo Alto, Zscaler) to enable secure remote access.
• Ensure compliance with audit and regulatory requirements.
  
  

Hardware & System Support:

• Perform hardware installations, configurations, and maintenance for desktops, laptops, and networking devices.
• Conduct remote OS installations and troubleshooting across multiple platforms.
• Provide product configuration support and training to customers.
• Offer Level 1 and Level 2 technical support to resolve hardware and network issues promptly.
  
  

Cloud & Media Platforms:

• Assist in integrating cloud solutions (F5, EfficientIP) with on-premises infrastructure.
• Optimize data delivery by working with CDN and media platforms.
  
  

Required Skills and Qualifications

• Hands-on experience with Cisco and Juniper router/switch configuration.
• Proficient in configuring  firewalls and conducting security audits.
• Familiarity with Fortinet, Palo Alto firewalls, and VPN solutions.
• Strong understanding of IPv4, Linux administration, and networking protocols.
• Experience with remote monitoring and troubleshooting tools.
• Knowledge of Elastic Search for enhanced threat detection is a plus.
  
  

Soft Skills

• Excellent verbal and written communication in English and Hindi.
• Strong problem-solving skills with a customer-first mindset.
• Ability to work collaboratively in a team-oriented environment.
  
  

Certifications (Preferred)

• CCNA, CCNP, JNCIA, JNCIS, PCNSA, PCNSE, FCNSP.
  
  

Application Process

Interested candidates can apply by sending their updated resumes to [email protected] with the subject line: Application for Hardware and Network Support Engineer.

Join Databytes Consulting Tech and contribute to delivering innovative IT infrastructure solutions!